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Customer-owned

Heritage Bank (People First Bank)

QLD-rooted customer-owned bank, merged with People's Choice in 2023 to form People First Bank. Strong Darling Downs and SA presence.

ToowoombaFounded 1875Australian Credit Licence 244310

Heritage at a glance

Heritage Bank (People First Bank) is a customer-owned (mutual) lender. It offers home loans.

On APRA’s August 2026 figures, Heritage and People's Choice Limited held $22.3 billion of home loans on its Australian books: 0.9% of the housing lending by the deposit-taking institutions APRA reports, the 11th largest of the 64 with home loans.

Lender type
Customer-owned
Bank or non-bank
Authorised deposit-taking institution (Heritage and People's Choice Limited)
Credit licence
ACL 244310, Heritage and People's Choice Limited
Lends
Home loans
Headquarters
Toowoomba

Strengths

  • Customer-owned mutual
  • Strong QLD regional and SA presence
  • Solid prime variable rates

Watch out for

  • Smaller product range than majors
  • Branch network concentrated regionally

Heritage loans and products

What Heritage offers in each category, with the features, eligibility and trade-offs we note. For the current rate on each product, follow the link to Heritage’s own rate card.

Heritage home loans

Compare home loans lenders
Variable

Discount Variable

  • Optional offset
  • Free redraw
  • No annual fee
Current rate: published on Heritage's own rate card

More on Heritage

Heritage: frequently asked questions

Is Heritage a bank?

Yes. Heritage’s loans are provided by Heritage and People's Choice Limited, which is on APRA’s register of authorised deposit-taking institutions (ADIs), the list of banks, building societies and credit unions licensed under the Banking Act 1959.

Who owns Heritage?

Heritage Bank is a trading name of Heritage and People's Choice Ltd, which launched the People First Bank brand on 5 May 2026 and is using both brands for an interim period.

What is Heritage’s credit licence number?

Heritage and People's Choice Limited holds Australian Credit Licence 244310. You can check a licence on ASIC’s Professional Registers before you apply.

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