Get in Touch

We aim to respond to every enquiry within one business day, Monday to Friday, 9am to 5pm AEST. For anything urgent, call the number above and you will get Andy, not a call centre.

If you are asking about finance, it helps to have the type of finance, the approximate amount, your employment situation and any specifics (a particular vehicle, property or piece of equipment) to hand. If you are a broker asking about leads, your ACL or credit representative number and the states you service. Do not worry if you do not have everything; we will work through it.

No. Reading the guides, using the calculators and asking a question are free. If you ask to be matched with a broker, that is free too: licensed brokers who meet our criteria pay Your Finance Guide a partnership fee to receive enquiries from this site. The fee is paid by the broker, not by you, and is not added to your loan. There is no obligation at any point.

Yes. Call 0455 221 921 during business hours (Monday to Friday, 9am to 5pm AEST) or email hello@yourfinanceguide.com.au. You are speaking with the person who runs the site, not a sales team.

We take complaints seriously. Use the complaints page at yourfinanceguide.com.au/complaints or email hello@yourfinanceguide.com.au. Complaints about this site are handled by Your Finance Guide. Complaints about credit assistance are handled by the licensed broker that provided it, under its own internal dispute resolution process, and if you are not satisfied with the broker’s response you can escalate to the Australian Financial Complaints Authority (AFCA).