Is the home loan quote really free?+
Yes, free for you, always. The broker who quotes you is paid by the lender via commission only on settled loans. Your Finance Guide may receive a referral fee from the broker partner on settled work, but you never pay us directly. Full payment flows are documented in our Credit Guide.
Will requesting a quote affect my credit score?+
No. Requesting a quote is a soft enquiry between you and the broker. A formal credit check only happens if you choose to apply for a specific lender, and only after the broker has explained that step.
How fast will I get the quote?+
Your matched broker contacts you within one business day with a calendar link. Most simple quotes are issued in 1 to 3 days once they have your supporting documents.
What documents will I need?+
For a standard owner-occupier quote, expect to provide: photo ID, two recent payslips, three months of bank statements, current loan or credit card statements, a council rates notice (if refinancing) or contract of sale (if buying). Self-employed applicants need two years of tax returns and notices of assessment.
Why one broker, not many quotes?+
Multiple brokers all pulling credit checks and chasing the same lenders is a recipe for headaches. Our job is to know our network well enough that one introduction is the right one. If they get it wrong, we re-match with no charge and no awkwardness.
Can I get a quote without sharing personal information?+
You can run our Borrowing Power Calculator and Home Loan Repayment Calculator without sharing any contact details. A quote, by definition, is personalised, so the broker needs to know your income, expenses, and the property you have in mind to give you accurate numbers.
Do you offer quotes for investment loans, refinances, and self-employed?+
Yes, all three. Different specialists in our network focus on different scenarios (first home buyer, refinancer, investor, self-employed, complex income), so the broker we connect you with will be the one whose practice fits your situation.
What if I get a quote and decide not to proceed?+
Walk away, no charge, no follow-up. If you tell us why, we use it to improve future matches.