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What does a business loan broker do?

A business loan broker, also called a commercial finance broker, compares business lenders on your behalf, packages the application, and negotiates the terms. Unlike a mortgage broker, they work in unregulated territory: business loans sit outside the National Credit Act, so there is no Best Interests Duty and no rule on how they are paid. That makes the questions you ask before engaging one more important, not less.

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Written by Daniel WongReviewed by James Mitchell, Editor-in-ChiefLast reviewed Published
At a glance
  • Business loans are not regulated consumer credit, so responsible lending rules and Best Interests Duty do not apply to the broker or the lender
  • Most business brokers are paid a commission by the lender on settlement; some charge you a fee as well or instead, and there is no rule requiring them to tell you which
  • The value is lender knowledge: which of 30 or more business lenders will fund your industry, trading history and security today
  • Worth using for anything above a small unsecured loan, for property or equipment security, or when a bank has declined you
  • Ask three things first: how are you paid, how many lenders do you use, and will you put the fees in writing

WARNING: This comparison rate is true only for the example given and may not include all fees and charges. Different terms, fees, or other loan amounts might result in a different comparison rate. Comparison rates are based on a secured loan of $30,000 over 5 years for vehicle finance and $50,000 over 5 years for equipment finance, as required under the National Credit Code.

What does a business loan broker do?

Four things. They assess the business, the purpose and the security and decide which product fits: term loan, line of credit, invoice finance, asset finance or a property-backed loan. They know the lender panel, which in business lending runs from the four banks through the mutuals to thirty or more online and specialist lenders, each with its own turnover, trading-history and industry policy, and they pick the lender likely to approve at the best price. They package the application in the form that lender wants: bank statements, financials, BAS, a cash flow forecast for larger loans. And they negotiate: fee waivers, the rate, the security position, and the term.

A good commercial broker also tells you when not to borrow, and when a cheaper structure, such as asset finance for a vehicle rather than an unsecured loan, does the same job for less.

How are business loan brokers paid?

Usually by the lender, as a commission on the settled amount, sometimes with a trail. Some brokers also charge the borrower a fee, either instead of commission or on top of it, particularly on complex or small deals. Because business lending is outside the National Credit Act there is no legal requirement to disclose commissions in the form that applies to home loans, and no Best Interests Duty. Reputable brokers disclose anyway; ask for the fee and commission arrangement in writing before you sign an engagement, and walk away from one who will not provide it.

Why is there no Best Interests Duty on business loans?

Because the duty is part of the consumer credit regime. ASIC's position is that a loan that is not predominantly for personal, domestic or household purposes is not regulated under the National Credit Act, and "predominantly" means more than half the purpose. Business loans, investment lending to property developers and most commercial finance fall outside it. The consumer protections you may know from a home loan, responsible lending assessments, commission disclosure and the Best Interests Duty on brokers, therefore do not apply. The industry bodies (FBAA and MFAA) set conduct standards for their members, which is why membership is worth checking.

When is a business loan broker worth using?

When the loan is large enough that lender choice changes the price, which is anywhere above a small unsecured loan. When there is security involved, because the structure of a property- or asset-backed deal is where brokers add most. When a bank has declined you, because a broker knows which online and specialist lenders say yes to that file. And when time matters more than money: a broker who has done the same deal before will get it funded faster than a first application to the wrong lender.

For a $10,000 to $50,000 unsecured loan from an online lender, the online lenders' own applications are fast and the broker adds less; some still use one to avoid a string of declined enquiries on the credit file.

What should you ask a business loan broker?

  • How are you paid, and by whom? Commission, fee, or both, in writing.
  • How many lenders are on your panel, and which ones? Fewer than 15 for business lending is narrow.
  • Have you funded a business like mine? Industry and structure matter; a broker who works cafes and tradies may not know medical practice lending.
  • Are you a member of the FBAA or MFAA? The conduct standards fill part of the gap the Credit Act leaves.
  • Will you tell me if I should not borrow, or should use a different product? The answer tells you whether they are advising or selling.

What can a broker not do?

Make a lender say yes to a file that fails its published floors. Every unsecured lender sets minimum trading history and turnover, from four months and $12,000 a month at Bizcap to twelve months and $100,000 a year at OnDeck, and a broker cannot move those. What they can do is know which floor you clear today, and which lender to use first so a later loan still fits another lender's policy. The borrowing capacity guide lists the published thresholds.

Frequently asked questions

Do business loan brokers charge a fee?
Some do, some do not. Most are paid a commission by the lender on settlement; others charge the borrower a fee instead of or on top of commission, particularly for complex or small deals. Because business lending sits outside the National Credit Act there is no mandated disclosure, so ask for the arrangement in writing before you engage one.
Is a business loan broker regulated?
Not under the National Credit Act, which ASIC applies only to credit that is predominantly for personal, domestic or household purposes. A broker who also arranges home loans holds a credit licence or representative number for that consumer work, and membership of the FBAA or MFAA brings conduct standards, but the business loan itself carries no responsible lending or Best Interests Duty protection.
What is the difference between a mortgage broker and a commercial finance broker?
A mortgage broker arranges regulated consumer credit, mainly home loans, under a credit licence with a Best Interests Duty. A commercial or business finance broker arranges business loans, asset finance, invoice finance and commercial property loans, which are unregulated. Many brokers do both; the protections differ depending on which loan you are taking.
Can a broker get me a business loan if the bank said no?
Often. The banks assess on financials and the directors' credit files; the online and specialist lenders assess on bank-statement revenue and publish different floors, and some state they consider a poor credit file. A broker's job is knowing which lender is currently saying yes to a file like yours and lodging once, rather than adding declined enquiries to the credit file.
How do I check a business loan broker?
Ask for FBAA or MFAA membership and, if they also do home loans, their credit licence or representative number on ASIC's register. Ask for references from businesses in your industry. Ask for the fee and commission arrangement in writing. A broker who resists any of the three is telling you something.
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