- Company
- ING Bank (Australia) Ltd
- Licence
- ACL 229823
- Type
- Digital bank (ADI)
- Founded
- 1999
- Headquarters
- Sydney
- Products
- Mortgage Simplifier (Variable), Orange Advantage (Variable with offset), Fixed Rate Home Loans, Personal Loans, Orange Everyday transaction, Savings Maximiser
ING Australia is the Australian arm of the global ING banking group, operating as an ADI under APRA supervision. The bank writes home loans, personal loans, transaction accounts (Orange Everyday), savings products and credit cards through a fully digital model. ING does not have physical branches; all interaction is digital or through accredited mortgage brokers for the lending side.
ING's position in the Australian market
ING Australia consistently publishes among the sharpest variable home loan rates in the Australian market for prime owner-occupier borrowers at low LVR. The model is straightforward: lower operating cost without a branch network, which translates into pricing the Big 4 frequently match only at their deepest negotiated tier.
The trade-off is access. ING does not have branches; every application is digital or via an accredited mortgage broker. For borrowers comfortable with that, ING is one of the most consistent rate-leader options.
Mortgage Simplifier versus Orange Advantage
ING offers two principal variable products. Mortgage Simplifier is a no-annual-fee variable with redraw but without offset. Orange Advantage is the higher-tier variable product that adds 100 per cent offset against the linked Orange Everyday transaction account in exchange for an annual fee.
The maths is mechanical: if the interest saving from the offset balance exceeds the annual fee, Orange Advantage wins. For most borrowers with a meaningful savings balance, that crossover is at a relatively low offset balance. Mortgage Simplifier is the more honest pick for thin-offset borrowers.
When ING is the right pick
ING is a reasonable choice for prime owner-occupier borrowers comfortable with a digital application path. The credit policy is conservative on complex files (self-employed with non-standard income, investor with multiple properties) but flexible and fast on clean files. We cover the detail in our /lenders/ing-australia/home-loans page.
The honest pros and cons
- Consistently sharp variable rates for prime owner-occupier P&I
- Mortgage Simplifier has no annual fee
- ADI status with depositor protection through Financial Claims Scheme
- 100 per cent offset on Orange Advantage when needed
- No physical branches; digital application only
- Credit policy conservative on complex files
- Orange Advantage annual fee may not pay off on small offset balances
- Fixed rate products do not include offset
Frequently asked questions
Is ING Australia legitimate?
Yes. ING Bank (Australia) Ltd holds Australian Credit Licence 229823 and is an ADI under APRA supervision. Customer deposits are protected by the federal Financial Claims Scheme.
Is ING a real bank?
Yes. ING Australia is an Authorised Deposit-taking Institution under APRA supervision. It is the Australian arm of the global ING banking group.
What is the ING home loan rate?
ING publishes current variable and fixed home loan rates on its home loan rates page. For prime owner-occupier P&I files at low LVR, ING is typically competitive against Big 4 packaged products with no annual fee on the standard variant.
Does ING have branches in Australia?
No. ING Australia operates without physical branches. All interaction is digital or through accredited mortgage brokers. Customer service is by phone, in-app chat and email.
How does ING compare to Athena?
ING is an ADI; Athena is a non-bank lender. Both compete in the sharper non-Big-4 segment for prime owner-occupier files. ING has a fuller product range including fixed rates and offset. Athena is variable-only with a deliberate no-annual-fee position. See our Athena vs ING comparison.